FAQs
1. What payment methods do you accept?
At CraftElevate, we accept the following payment methods:
- UPI (PhonePe , GooglePay , Paytm , Bhim etc )
- Credit/Debit Card
- Cash on Delivery (COD)
2. Is Cash on Delivery (COD) available for all orders?
Cash on Delivery (COD) is available for eligible orders. Please note that COD availability may vary depending on your location and order value.
3. Are there any additional fees for Cash on Delivery (COD) orders?
No, there are no additional fees for Cash on Delivery (COD) orders. CraftElevate offers free COD service, allowing you to pay for your order in cash upon delivery.
4. How do I pay for my order using Cash on Delivery (COD)?
When you select Cash on Delivery (COD) as your payment method during checkout, you can pay for your order in cash when it is delivered to your doorstep. Please ensure that you have the exact amount ready for the delivery agent.
5. Can I use multiple payment methods for a single order?
Currently, we only accept one payment method per order. You can choose either Credit/Debit Card or Cash on Delivery (COD) as your preferred payment method during checkout.
6. Is it safe to enter my credit/debit card information on your website?
Yes, it is safe to enter your credit/debit card information on our website. We use secure encryption technology to protect your personal and financial information during transmission.
7. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on our website.
8. What should I do if I have a question or concern about my order?
If you have any questions or concerns about your order, please don't hesitate to contact our Customer Support team at support@craftelevate.com. We're here to assist you and ensure that your experience with CraftElevate is nothing short of exceptional.